What We Collect and Why
When you register, we collect your name, contact details, and the information needed to verify your account. When you transact through bKash, Nagad, or Rocket, we record the transaction reference and amount — we do not store your mobile wallet PIN or full wallet credentials. We
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collect device and session data automatically: your IP address, browser type, and pages visited. This helps us detect unusual login attempts and keep your account secure. We may also collect location signals at the region level to confirm eligibility under local law. All data is processed
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for the purpose it was collected — account management, payment processing, fraud prevention, and customer support. We do not sell your personal data to third parties. Where we share data with payment processors or identity-verification partners, those parties are bound by confidentiality agreements. You can request
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a copy of the data we hold on you at any time by contacting our support team. Availability of certain features depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.